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Cremation in Scarborough: What to Expect

Daniela Fortino
Daniela Fortino
February 24th 2023 - 7 minute read
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Families planning a cremation in Scarborough, Ontario, sometimes have questions about the process. This guide explains what to expect.

Planning a cremation can be challenging and confusing, especially for grieving families. That is why Eirene's compassionate staff provides ongoing support and guidance through every step of the arrangement process. To further assist families, we have outlined what to expect when choosing Eirene's cremation services in Scarborough, Ontario.

Arranging cremation in Scarborough

One of the unique features of Eirene is that our services can be accessed entirely online through our website. This means that clients can forgo in-person visits and make cremation arrangements from the comfort of their homes. However, clients can also choose to make arrangements over the phone, via email, or via video conferencing if desired.

Should you want an in-person meeting with our team, that is available on request. The appointment can be arrange at Eirene's office in downtown Hamilton (approximately one hour from Scarborough).

Our itemized cremation arrangement packages can be found by clicking "services" or "pricing" in the website's top menu. Cremation, aquamation, and prepaid arrangement services are available to Scarborough clients.

While on the website, visitors can also browse the blog and help centre with extensive end-of-life resources and guidance; and the online urn catalog. The catalog offers free shipping to Scarborough addresses (and all addresses in Canada) with a purchase of $100 or more.

To begin the online cremation arrangement process, click "Start Arranging" in the top right corner of the webpage. Next, choose your desired services and fill out the appropriate forms. These forms can be completed independently or with the help of our staff, which is available 24/7 to help guide clients through the steps needed to finalize arrangements. For assistance, call us at 647-955-4375 or send an email to

Cremation services for Scarborough families are facilitated at our crematorium partner in Burlington (approximately 50 minutes from Scarborough).

Transferring your loved one in Scarborough

Once Eirene's services have been confirmed, our staff arranges for transportation of the deceased person's body from the place of death to the crematorium partner location in Burlington.

Transportation can also be handled independently, as transferring a deceased person's body in a private vehicle is legal in Ontario. Families can contact Eirene's team to discuss these arrangements if desired.

Documentation and logistics in Scarborough

Eirene handles all or most of the funeral paperwork and logistics. However, funeral documentation can be completed by a deceased person's family member if they are not being paid. Learn more in this article.  

Once the documentation has been completed and submitted and the payment is made, our staff will contact our partner location in Burlington to initiate cremation services.

Identification and witnessing also takes place at the partner facility. Visitation services cannot be held on the premises, however families can view their loved one before cremation and witness the cremation container as it is placed into the cremation chamber (retort). They can also initiate the cremation process. More information on the "Witnessing" package can be found here.

If a person dies outside Scarborough, the cremation can be arranged at a partner facility in Burlington, North Bay, Peterborough, or Ottawa. This depends on location and logistics and is decided case-by-case in consultation with our client families.

Cremation process

Cremation involves reducing organic matter in a body using extreme heat. To prepare for this process, implants or items that may be dangerous to crematorium staff (e.g., pacemakers) or that the family does not want destroyed (e.g., jewelry) must be removed. Other materials, like metal fillings or clothes, remain with the body.

After preparation, the deceased person's body is exposed to high temperatures (760 to 980 C / 1400 to 1800 F) in a chamber. Organic matter is reduced to bone fragments, which are further mechanically reduced into a coarse grey or brown powder known as ashes or cremated remains. Non-combustible materials (e.g., dental fillings) are removed and recycled.

The cremated remains are placed in an urn or simple container, as directed by the family, and returned as below.

Returning your loved ones' ashes

After cremation, the ashes are picked up by our staff from the crematorium partner, and an appointment is made with families for in-person delivery. Urns will never be left on someone's doorstep or in a mailbox. This is the standard in all our locations.

The ashes are delivered along with important documentation (e.g., death certificates) needed to handle estate matters. However, expedited delivery through Canada Post's Express Post mail service is available if needed sooner.

A link to create an account with Eirene's partner, Cadence, will also be shared with loved ones. Cadence is a service that assists families with after-death matters.

Cremation cost in Scarborough, Ontario

Cremation costs in Scarborough are on par with other larger cities in Canada. A detailed discussion of cremation pricing for Scarborough and other Ontario cities can be found in this article: Cremation Cost in Ontario. The cost of cremation packages from Eirene can be found by clicking here.

Funeral payment plans available to Scarborough area families

At Eirene, we believe everyone is entitled to quality death care at fair pricing. To help with this, we offer installment payment plans (with no hidden or late fees) through Affirm. We also help find financial alternatives for families ineligible for an Affirm payment plan.

Learn more about additional funeral financial assistance in the articles below. Families can also contact Eirene by phone at 647-955-4375 or email at for information.

Additional cremation resources:

What makes Eirene's cremation arrangements in Scarborough unique

At Eirene, we make cremation arrangements as straightforward as possible. Our all-inclusive cremation and aquamation packages are itemized and easily accessible to clients. The online arrangement platform allows families to be as involved as they want in their loved one's final arrangements. And the website is filled with online resources providing valuable end-of-life information to help keep clients informed.

Eirene's staff is also available to assist families every step of the way, giving them peace of mind that their loved ones are in good hands. Clients enter the required information, pay a flat rate, and our team will handle the rest of the details. There are no surprises or hidden fees.

Questions about cremation in Scarborough?

For questions about cremation in Scarborough and all the communities we serve in Ontario, contact our expert team via email at or call us at 647-955-4375. You can also see all the locations that we serve across Canada here.

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